Established September, 1992
Developing Career-Enhancing Persuasion Skill
Have you ever proposed what you believed
to be an irrefutable case, only to find that your management or project
team refused to see it your way? The best idea, proposal or recommendation
in the world is worth little if you can't persuade others to consider it
and act on it. But before you classify others as rigid, resistant or
unreasonable, consider whether your inability to persuade them could be
because your pitch was one-sided, ill-timed, or packaged inappropriately.
About the Speaker
Naomi Karten (www.nkarten.com) is a prolific writer and speaker. She has delivered seminars and presentations to more than 100,000 people internationally to help them improve customer satisfaction, manage change, and enhance communication and presentation skills.
Naomi's books, Communication Gaps and How to Close Them and Managing Expectations, provide proven strategies for delivering superior service, carrying out projects, implementing change, and building strong relationships. Her newest book is Changing How You Manage and Communicate Change. She is currently writing her next book, Presentation Skills for Technical Professionals.
Naomi's ebooks include How to Survive, Excel and
Advance as an Introvert. Her Web-based.
newsletter, Perceptions & Realities, offers serious advice
in a lively, chuckle-generating manner. Prior to forming her training and
consulting business, she earned a B.A. and an M.A. in psychology and
gained extensive IT experience in technical, customer support, and